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IT performance management
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#	Item
551	Resource Guide to Effective Utility Management and Lean: Improving Performance and Addressing Key Management Priorities at Water-Sector Utilities Add to Reading List Source URL: www.epa.gov Language: English - Date: 2012-10-31 11:52:10 Evaluation methods Quality Technology General Electric Motorola Six Sigma Lean Public utility Lean IT Business Management Process management
552	Board Performance Assessment 2014 Welcome to the LSS Board Performance Evaluation Survey[removed]The questionnaire is designed to help you consider the performance of the LSS Board of Directors as a group. It is part of a Add to Reading List Source URL: www.lss.bc.ca Language: English - Date: 2014-06-18 14:35:47 Project management Systems engineering Thought Mind Cognitive science Ethology Management Neuropsychological assessment Planning
553	[removed]Reports[removed]Strategic Plan Update[removed]Annual IT Performance Metrics Report (GC[removed]d)) 3. Annual Department of Finance Cost Savings and Avoidance Report (GC[removed]d)4) Add to Reading List Source URL: cio.ca.gov Language: English - Date: 2013-08-01 14:21:13 Cloud storage Data center Data management Distributed data storage Networks Mainframe computer Information security Computing Concurrent computing Distributed computing
554	Public Health Work Force Competency 2014 Assessment & Individual Learning Plan February and March[removed]It is time for us to repeat the Core Competencies Self-Assessment completed by all staff one year ago. Add to Reading List Source URL: www.naccho.org Language: English - Date: 2014-04-04 10:12:31 Competency dictionary Competency-based performance management Human resource management Competency-based learning Competence
555	IT Shared Services SLA Program Performance Dashboard of Service Level Performance Measurements By Service Delivery Type[removed] Add to Reading List Source URL: www.its.ny.gov Language: English - Date: 2013-05-23 20:44:43 Distributed computing Consumer behaviour Customer experience management Customer satisfaction Information Technology Infrastructure Library Customer service Mainframe computer Data center Information technology management Concurrent computing Computing
556	Enterprise IT Shared Services Service Level Agreement Customer Networking Solutions Details (Revision Date: September 15, 2010) Add to Reading List Source URL: www.its.ny.gov Language: English - Date: 2013-05-23 20:44:42 Internet privacy Computer networking Computer security Network performance Proxy server Provisioning Computer network Microsoft Forefront Threat Management Gateway Internet Computer network security Computing Electronics
557	HIBC QUARTERLY STATUS REPORT: JANUARY, FEBRUARY, MARCH 2013 BACKGROUND This is the fourth quarterly report for the eighth operational year of Health Insurance BC. It looks at the performance of the organization against k Add to Reading List Source URL: www.health.gov.bc.ca Language: English - Date: 2014-03-05 11:58:08 Interactive voice response Downtime Technology Computing Information technology management Medical Services Plan of British Columbia Service level requirement
558	ACTION PLAN IMPLEMENTATION STATUS UPDATE REPORT TO THE AUDIT COMMITTEE - AS OF JUNE 30, 2013 Regional Operations Audit of On-Reserve Community Infrastructure APPROVAL DATE: [removed]PROJECT RECOMMENDATIONS Add to Reading List Source URL: www.aadnc-aandc.gc.ca Language: English - Date: 2014-04-11 13:29:52 Risk Business intelligence Management Metrics Performance indicator Audit committee Internal audit IT risk management Auditing Business Corporate governance
559	ACTION PLAN IMPLEMENTATION STATUS UPDATE REPORT TO THE AUDIT COMMITTEE - AS OF MARCH 31, 2013 Regional Operations Audit of On-Reserve Community Infrastructure APPROVAL DATE: [removed]PROJECT RECOMMENDATIONS Add to Reading List Source URL: www.aadnc-aandc.gc.ca Language: English - Date: 2014-01-17 10:40:07 Corporate governance Business intelligence Management Metrics Performance indicator Audit committee Audit Internal audit IT risk management Auditing Business Risk
560	HIBC QUARTERLY STATUS REPORT: APRIL, MAY, JUNE 2013 BACKGROUND This is the first quarterly report for the ninth operational year of Health Insurance BC. It looks at the performance of the organization against key service Add to Reading List Source URL: www.health.gov.bc.ca Language: English - Date: 2014-03-05 11:58:08 Interactive voice response Downtime Technology Computing Information technology management Medical Services Plan of British Columbia Service level requirement

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